Terms and Conditions

1. Scope

These Terms and Conditions apply to the use of the Tamea.day platform, operated by Nena Celeste UG (haftungsbeschränkt).

Tamea.day is a web-based booking platform that enables service providers to manage appointments and allows customers to book these appointments online.

2. Contracting party

The user (service provider) enters into the usage agreement with:

Nena Celeste UG (haftungsbeschränkt)
Vaterstettener Str. 5a, 85598 Baldham, Germany

CEO: Gladys Hernandez
HRB Munich B 199391
VAT ID: DE283221893

3. Scope of services

3.1 Free basic services

Tamea.day provides service providers with the following functions free of charge:

• ✓
  Own booking page at tamea.day/[your-link]
• ✓
  Unlimited bookings
• ✓
  Appointment management via mobile app
• ✓
  Reminders via WhatsApp or SMS (manually triggered)
• ✓
  Time and break management
• ✓
  Multilingual interface (6 languages)
• ✓
  GDPR-compliant data storage on EU servers

3.2 Availability

We strive for the highest possible platform availability. However, we cannot guarantee uninterrupted availability. Maintenance work will be announced whenever possible.

4. User account and registration

4.1 Registration

Service providers must register to use the platform. Registration requires truthful information.

4.2 Data protection

The user is obligated to keep login information confidential and protect it from access by third parties.

4.3 No registration for bookers

Customers who wish to book an appointment do not need a user account. They simply provide their name, phone number, and desired appointment time.

5. User obligations (service provider)

The user undertakes to:

• •
  Use the platform only for legal purposes
• •
  Not publish unlawful, misleading, or offensive content on their booking page
• •
  Respect the data protection rights of their customers
• •
  Maintain booked appointments whenever possible or cancel in a timely manner
• •
  Not abuse the reminder function (WhatsApp/SMS) for spam or unwanted advertising

6. Liability

6.1 Platform liability

Nena Celeste UG is only liable for damages based on intent or gross negligence. Liability for slight negligence is excluded, unless damages to life, body, or health are involved.

6.2 User liability

The user is liable for all damages arising from unlawful use of the platform.

6.3 No liability for booking contracts

Tamea.day is merely a booking platform. The actual service provision contract is concluded between the service provider and the customer. Tamea.day does not assume liability for the performance or non-performance of these contracts.

7. Data protection

The processing of personal data is carried out in accordance with the GDPR. All data is stored on EU servers and encrypted.

For more information, please see our Privacy Policy.

8. Termination

8.1 Termination by user

The user can delete their account at any time without giving reasons. This can be done via the app or by email to contact@tamea.day.

8.2 Termination by Tamea.day

Tamea.day reserves the right to block or delete user accounts if these T&C are violated or if there is reasonable suspicion of unlawful use.

8.3 Data deletion

After termination, all personal data will be deleted in accordance with statutory retention periods. Users can request data export at any time.

9. Changes to the T&C

We reserve the right to modify these T&C to adapt them to changed legal circumstances or platform functions. Users will be informed of material changes by email. If the user does not object within 4 weeks, the amended T&C are deemed accepted.

10. Final provisions

10.1 Applicable law

German law applies, excluding the UN Convention on the International Sale of Goods.

10.2 Jurisdiction

The place of jurisdiction for all disputes arising from this contractual relationship is Munich, provided the user is a merchant, legal entity under public law, or public special assets.

10.3 Severability clause

If any provision of these T&C is or becomes invalid, the validity of the remaining provisions remains unaffected.

As of: November 2025